We're here to offer modern solutions to your needs
Total Benefit Solutions is a leading Benefit Communication Company known for its effective strategies in conveying benefit programs. With a team of skilled and experienced professionals, TBS is dedicated to helping businesses of all sizes enhance their employee communication and ensure clarity in their benefit offerings.
Custom Communication
Core and Voluntary Benefit Communication • Corporate Messaging • Dependent Auditing • Benefit Surveying • Customized Marketing Materials
As a full-service provider, Total Benefit Solutions provides the marketing and promotion of your program to employees from start to finish. Based on the communication package and enrollment method you choose, we are pleased to offer customized selections on all of our marketing materials including, but not limited to:
• Your Company name and logo
• Custom microsites for enrollment
• Your employee’s (associates, team members, members, etc.) qualification criteria
• Dedicated toll-free number and links to websites
• Program Launch Mailers
• Newly Eligible Employee Packets
• Emails & Text Notifications
• Posters & Flyers
• All materials available in both English and Spanish
Modern Technology
Strategic Partnerships • Customized Software Platforms • Rapid deployment of data • State-of-the-art reporting • Employee Engagement Tools • Text Alerts • Custom Websites
TBS uses a modern technological approach to solving any problem we come across. With an experienced IT team dedicated to making the process smooth and efficient, TBS is the right choice for you.
• No Ticket System
• Dedicated Tech Support
• Quick Solutions
• Custom Software
• Custom Emails
• Personalized Microsites
Call Center
Multi-location employers • Latest voice recording technology • Time & Date Stamp • Electronic Signature • Bilingual Representatives
We have a dedicated bi-lingual support team to assist during enrollment. Our call center is trained and ready to answer any question you may have during the enrollment process.
• Bi-Lingual
• Q&A Support
• Recorded Calls
• Little To No Wait Times
AE & Broker Services
Implementation Support • Carrier/Broker Liaison Monitor Administrative Processes
Direct access to a dedicated team of Account Managers, Platform Builder, Enrollment Support and Billing Support.
• RFP - Quoting and Spreadsheets
• Marketing Materials
• White Label (Upon Request)
• Live Demos
Enrollment
Face-to-Face enrollment with Benefit Specialist • Call Center Enrollment • Avatar • Animation • Perpetual New Hire Enrollment • Scripted Communication
Our enrollment system allows for 24/7 access to employee benefits with no wait times on the phone. With scripted emails, informative messages and enrollment confirmation statements, we can guarantee an increase in employee awareness and participation. With the addition of a Call Center enrollment option, we provide multiple ways to access, enroll, and update your benefits.
• Scripted Notification Emails
• Confirmation Emails
• 24/7 Access
• Self-Service Enrollment
• Call Center Enrollment